Keep on top of your IT network with Napera Insight alerts and reporting

As an IT admin in a small or medium sized company, keeping up with new issues on your PCs and network is a never ending challenge. We designed the Napera Insight alerting and reporting engine to help with this, and you can use Napera Insight to proactively keep on top of new issues that require your attention. With the onslaught of OS updates and malware facing every IT admin today, nearly 90% of our users told us they want to see this information on a regular basis, so we’ve made it easy to get exactly what you need in a timely fashion to keep your network secure.

PC Security Informer automatically emails you a daily report about your network at 7am in your local timezone. The daily issue report from PC Security Info covers any issues with your PCs such as users who haven’t installed the latest OS update. You can configure this report for PC Security Informer via the Notifications page under Account Settings to arrive daily or once a week for those who desire a little less in their inbox.

A typical daily report looks something like the following.

That’s great for canned reports, but what if you want Napera Insight to alert you about something when it happens? Custom lists created on the Network page can automatically trigger an alert when any parameters match a condition that you have specified. Currently eighteen different parameters can be checked, including PC centric info such OS update, antivirus, antispyware or firewall issues, as well as network information such as hostname, IP and MAC addresses, NIC vendors, OS types and more. This information is gathered from the Napera ActiveAgent as well as any Napera enabled switches deployed on the local network.

To create a new list, simply go to the Network page and select New List from the left hand column to get to the New Computer List page. Enter a name for your list, select one or more parameters that you wish to monitor, and how often you wish to be alerted. Each email alert generated by a list can be sent hourly, daily or weekly.

You can always see the contents of a list in real time by selecting it from the left hand column on the Network page, and you can fine tune or delete each list from the menu that appears next to each list name.

As an example, here is a list that alerts the admin within the hour if a Windows user disables their firewall.

If you are using a Napera enabled switch with our Switch Detective app, then lists can be used to alert on multiple parameters that the switch observes on the local network. The list below will alert you daily to any new iPhone users on your network.

For advanced users, you can also nest the lists recursively by selecting Computer List as one of the variables.

Too many emails? Every report and alert email contains a link to your Account Settings where you can configure all of your alerts and their timing. This can help you disable alerts that are not critical. If you need to share alerts with someone else, invite them from the Admins page for your Insight account and they will automatically receive reports and alerts.