Support

Napera Networks is committed to helping you succeed at building a secure, reliable network. Our support services are focused on ensuring you obtain ongoing benefits from your Napera service.

Customers can receive immediate support via Get Satisfaction.

Email support

If you are unable to resolve an issue and require immediate assistance, please email support@napera.com.

Documentation

Installation documentation for the Napera Insight compatible Webstax switch is available in PDF format here.

Napera Technical Support Hours

Napera support is generally available from 9AM to 5PM, Monday thru Friday, in Pacific Standard Time. We are closed during the following U.S. national holidays:

• New Years Day, January 1
• Memorial Day
• Independence Day, July 4
• Labor Day
• Thanksgiving Day
• Christmas Day, December 25